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Firefox tells me this site is untrusted

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  • 2 have this problem
  • 6 views
  • Last reply by cor-el

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Firefox is saying this site is untrusted and won't load it. It's the "Final Exams Schedule" on my protected student account for school. The "I understand the risks" option does not show up. How do I continue onto this page anyways?

Firefox is saying this site is untrusted and won't load it. It's the "Final Exams Schedule" on my protected student account for school. The "I understand the risks" option does not show up. How do I continue onto this page anyways?
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Modified by livmiller

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A lot of the time, this issue is caused by just not having the correct date/time set on your computer or if your computer is set to the wrong timezone. The computer accesses the website and sees that the website time is very different from the computer time.

Ensure your computer is set to the correct time, date and timezone. Does this help?

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Open this chrome URI by pasting or typing this URI in the location/address bar to open the "Add Security Exception" window and check the certificate:

  • chrome://pippki/content/exceptionDialog.xul

In the location field type/paste the URL of the website

  • retrieve the certificate via the "Get certificate" button
  • inspect the certificate via the "View..." button

Who is the issuer of the certificate?

The server may not be sending required intermediate certificates.

You can inspect the certificate chain via a site like this: