Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

refeshing firefox doent help slowness or not loadiing

  • 2 replies
  • 3 have this problem
  • 2 views
  • Last reply by cor-el

heatherann
heatherann
more options

sometimes browser wont load sometimes it says connection reset sometimes it wont open and always takes to long to load a page if it does at all have tried to refresh ff and uninstall n reinstaill wireless internet is on

sometimes browser wont load sometimes it says connection reset sometimes it wont open and always takes to long to load a page if it does at all have tried to refresh ff and uninstall n reinstaill wireless internet is on

All Replies (2)

iamjayakumars
iamjayakumars
more options

The issue may be because of your corrupted cookie file (cookies.sqlite)

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookie files like cookies.sqlite-journal in the Firefox profile folder in case the file cookies.sqlite got corrupted.

You can also check if DOM Storage is enabled.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

What security software (firewall, anti-virus) do you have?

It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to install for Firefox and the plugin-container process and the updater process.

See: