Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

firefox will not respond now when I attempt to attach a document when sending aol mail.

  • 1 valiny
  • 1 manana an'ity olana ity
  • 4 views
  • Valiny farany nomen'i AliceWyman

Atalanta
Atalanta
more options

I was attempting to email a 13 page document which I scanned which I have easily been able to do in the past. On my first try I easily got to the scan folder when I hit attach document, but it took an inordinate amount of time before the scanned document was ready to send. When I attempted to send the document, It took forever then indicated a problem and said to resend which I attempted to do several times unsuccessfully. I restarted the computer and attempted it again, but firefox would not respond when I hit attach document. This occurred on several occasions including after restarts.

I was attempting to email a 13 page document which I scanned which I have easily been able to do in the past. On my first try I easily got to the scan folder when I hit attach document, but it took an inordinate amount of time before the scanned document was ready to send. When I attempted to send the document, It took forever then indicated a problem and said to resend which I attempted to do several times unsuccessfully. I restarted the computer and attempted it again, but firefox would not respond when I hit attach document. This occurred on several occasions including after restarts.

All Replies (1)

AliceWyman
AliceWyman
  • Moderator
more options

You describe a problem attaching a document to "AOL mail" and that the problem occurred "When I attempted to send the document." Could you explain this problem better?

Firefox is not a mail program but you can set it to handle "mailto" links either using a mail client or webmail. See Change the program used to open email links. It might also help if you could tell us what mail program or webmail service you have set to use with mailto actions, in the Firefox Options Window, Applications tab.

Novain'i AliceWyman t@