We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

When I click on an image (photo) to view a gallery, when the gallery pops up all the frames are blank.

more options

Clicking on an image in Firefox takes me to a page with text but no other images. The image appears on the main page, such as an image in facebook that takes you to a photo gallery, but when clicked on, the pop-up has text and, it seems, a frame for an image, but no image. This happens all over the web, not just facebook.

Clicking on an image in Firefox takes me to a page with text but no other images. The image appears on the main page, such as an image in facebook that takes you to a photo gallery, but when clicked on, the pop-up has text and, it seems, a frame for an image, but no image. This happens all over the web, not just facebook.

All Replies (4)

more options

Any possibility this is a side effect of Bluhell Firewall? Those gallery overlays might look like advertising.

To determine whether one of your extensions is involved, you could test some of the same pages in Firefox's Safe Mode. That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: Diagnose Firefox issues using Troubleshoot Mode.

You can restart Firefox in Safe Mode using

Help > Restart with Add-ons Disabled (Flash and other plugins still run)

In the dialog, click "Start in Safe Mode" (not Reset)

Any difference?

more options

Thank you for your help. When started in safe mode the problem is gone. What do I do now? Do you think it is the Bluhell Firewall? How do I turn it off. It isn't listed in the add-ons.

Thanks again.

more options

There is (supposed to be) a toolbar button for Bluhell Firewall, so you could try turning it off and reloading the page to see whether that allows you to see the images. If not, then something else is causing the problem.

If you do not see the toolbar button, it may be among the unused buttons in the Customize dialog. This article shows how to move that out onto a toolbar: Customize Firefox controls, buttons and toolbars.

more options

Forgot to mention. The Add-ons page has multiple categories. In this case, to selective enable/disable different extensions, you will need to click Extensions in the left sidebar.

You might want to try disabling InvisibleHand, as recent reviews suggest it can slow page loading.