Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Can't access Group Tabs, unresponsive script 6955 loop.

  • 2 valiny
  • 4 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i cor-el

JB66
JB66
more options

Tried to access group tabs and Firefox froze up along with everything else. Had to close Firefox using task manager via. Control/Alt/Delete. Once Firefox closed the rest of the computer worked. Now when opening Firefox I get "unresponsive script 6991". I press continue and I get "unresponsive script 6995" in a never ending loop. If I stop the script Firefox works, but I can't access Group Tabs. Also, in the middle of all of this Firefox updated to Ver. 28 from 27 something. I have rebooted my computer several times and searched the support topics but have not seen anything like this problem. The only thing I have come across to do that might help is reset Firefox. Wanted more info before I did.

Tried to access group tabs and Firefox froze up along with everything else. Had to close Firefox using task manager via. Control/Alt/Delete. Once Firefox closed the rest of the computer worked. Now when opening Firefox I get "unresponsive script 6991". I press continue and I get "unresponsive script 6995" in a never ending loop. If I stop the script Firefox works, but I can't access Group Tabs. Also, in the middle of all of this Firefox updated to Ver. 28 from 27 something. I have rebooted my computer several times and searched the support topics but have not seen anything like this problem. The only thing I have come across to do that might help is reset Firefox. Wanted more info before I did.

All Replies (2)

guigs
guigs
more options

Hi, I have not heard of this before Unresponsive script troubleshooting

Your setting: dom.max_script_run_time: 20 is causing it to increment so fast. Make that number bigger or reset Firefox.

I hope this helps.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check for problems with the sessionstore.js and sessionstore.bak files in the Firefox profile folder that store session data.

Rename (or delete) the sessionstore.js file and possible sessionstore-##.js files with a number and sessionstore.bak in the Firefox profile folder.

Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost and you will have to recreate them (make a note or bookmark them if possible).