We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

I switched from a 32-bit Win7 computer to a 64-bit win7 computer. Now I get "This connection is untrusted" Any solution? tried everything

  • 1 valiny
  • 1 manana an'ity olana ity
  • 2 views
  • Valiny farany nomen'i junior-a

more options

I switched from a 32-bit Win7 computer to a 64-bit win7 computer. Now I get "This connection is untrusted" on many pages, including Mozilla support, Yahoo, mail at yahoo etc. The only thing that changed is my computer. Everything worked on the 32-bit system. I tried DELL-no-help, I tried Norton-no-help - I tried all published recommendations -- to no avail. Can anyone give an explanation of how to fix this (suspected) incompatibility of the 64-bit Win7 computers? How can i absolutely and quickly get rid of the "THIS CONNECTION IS UNTRUSTED" MESSAGES?????? tHANKS FOR ANY expert help.

I switched from a 32-bit Win7 computer to a 64-bit win7 computer. Now I get "This connection is untrusted" on many pages, including Mozilla support, Yahoo, mail at yahoo etc. The only thing that changed is my computer. Everything worked on the 32-bit system. I tried DELL-no-help, I tried Norton-no-help - I tried all published recommendations -- to no avail. Can anyone give an explanation of how to fix this (suspected) incompatibility of the 64-bit Win7 computers? How can i absolutely and quickly get rid of the "THIS CONNECTION IS UNTRUSTED" MESSAGES?????? tHANKS FOR ANY expert help.

Vahaolana nofidina

Right after I posted this problem I seemed to have found the SOLUTION: I noticed a pop-up named "BROWSERSAFEGUARD" that tried to re-direct my computer to a "computer cleaner" for a price. I checked in my installed programs if there was a "Browsersafeguard" and there it was. I uninstalled it, checking "incompatible with my system" and my computer lit up like never before. Lightning fast connections and no more "This connection is untrusted" messages. Wow. It took me 7 days to find it.Hope it will help you,too. Post a message to this one to let me know if it solved your problem

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (1)

more options

Vahaolana Nofidina

Right after I posted this problem I seemed to have found the SOLUTION: I noticed a pop-up named "BROWSERSAFEGUARD" that tried to re-direct my computer to a "computer cleaner" for a price. I checked in my installed programs if there was a "Browsersafeguard" and there it was. I uninstalled it, checking "incompatible with my system" and my computer lit up like never before. Lightning fast connections and no more "This connection is untrusted" messages. Wow. It took me 7 days to find it.Hope it will help you,too. Post a message to this one to let me know if it solved your problem