Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Fix/Reset white screen

  • 2 valiny
  • 11 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i Kevin

more options

Firefox opens to an all white screen and I cannot to "reset" to correct. Why and how do I resolve?

Firefox opens to an all white screen and I cannot to "reset" to correct. Why and how do I resolve?

All Replies (2)

more options

You can try to get the safe mode prompt then hit the reset firefox button.


  • On Mac you can open Firefox 4.0+ in Safe Mode Prompt by holding the option key while starting Firefox.

Novain'i kobe t@

more options

If you are using Firefox for Android you can fully reset Firefox by using the Android Application settings.

Note this will remove all Firefox settings including bookmarks, history, passwords, extensions, cookies, etc.

  • Open the Android settings
  • Select Apps
  • scroll and Select Firefox
  • Select the Clear data button