Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Firefox 23.0.1 doesn't restore tabs from previous session

  • 16 valiny
  • 71 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i IRHF

more options

Hello.

After updating to FF 23.0.1, I can't restore anymore my previous session from "History -> Restore", since the command is grayed out. Currently I'm forced to bypass this glitch by opening the tabs automatically at FF startup. What's strange, this problem occurs about 99% of the time, while in a few rare (random?) cases the restore works like it should. (Please, bear in mind that I didn't use CCleaner between sessions)

Disabling my addons one at a time didn't work, so I deleted completely the profile folder, resetted FF for good measure, and tried again: same problem as before. In this case, I noticed that the one time everything worked, I was able to launch the restore from the button on FF default home page only, and not with the command "History -> Restore", which continued to be grayed out. Needless to say that this "miraculous" button vanished most of the times.

I even tried to uninstall and reinstall FF with no result.

Has someone any idea how to help me, please?

Hello. After updating to FF 23.0.1, I can't restore anymore my previous session from "History -> Restore", since the command is grayed out. Currently I'm forced to bypass this glitch by opening the tabs automatically at FF startup. What's strange, this problem occurs about 99% of the time, while in a few rare (random?) cases the restore works like it should. (Please, bear in mind that I didn't use CCleaner between sessions) Disabling my addons one at a time didn't work, so I deleted completely the profile folder, resetted FF for good measure, and tried again: same problem as before. In this case, I noticed that the one time everything worked, I was able to launch the restore from the button on FF default home page only, and not with the command "History -> Restore", which continued to be grayed out. Needless to say that this "miraculous" button vanished most of the times. I even tried to uninstall and reinstall FF with no result. Has someone any idea how to help me, please?

Vahaolana nofidina

Good news! The problem seems to have resolved itself with the Firefox 24 update. Finally.

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (16)

more options

Try the following:

  1. Open the about:config page on Firefox
  2. Find browser.sessionstore.restore_on_demand
  3. Change the value of this string to true

Please report back soon.

more options

Thanks for your help!

So, that option was already set to true. For doubt's sake, I changed it to false, restarted FF, changed it back to true and restated again. Nothing.

Anyway, I did a few more tests and now I'm able to reproduce the few times the restore works: the key seems to be restarting Windows between modified sessions. Below are the steps I did.

1.

  • Open a couple of tabs
  • Exit FF
  • Restart Windows
  • Open FF
  • Launch "History->Restore"
  • IT WORKS

2.

  • Exit FF without touching the restored tabs
  • Open FF
  • Launch "History->Restore"
  • IT WORKS (everytime the steps on point 2 are repeated)

3.

  • Add/delete a tab in the restored session
  • Exit FF
  • Open FF
  • "History->Restore" is grayed out
  • IT DOESN'T WORK

4.

  • Repeat steps from point 1 (and optionally from point 2)
  • Add/delete a tab in the restored session
  • Exit FF
  • Restart Windows
  • Open FF
  • Launch "History->Restore"
  • IT WORKS


Also, I don't know if it has anything to do with my problem, but I noticed that, after restarting Windows, FF is kind of slow on the 1st start up.

Novain'i thakakoi t@

more options

In case you are using "Clear history when Firefox closes":

  • do not clear the Browsing History

Note that clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, and passwords.


You can check the browser.sessionstore.* prefs on the about:config page and reset user set (bold) browser.sessionstore.*prefs to the default value via the right-click context menu to make sure that Session Restore is enabled and working properly.

more options

cor-el, I had already tried out your suggestions, they don't work :-(

more options

Does Firefox create a sessionstore.js file in the Firefox profile folder?

Does it work with this startup setting?

  • Tools > Options > General > Startup: "When Firefox Starts"
  • "Show my windows and tabs from last time"
more options

To cor-el:

Yes, sessionstore.js is present (and sessionstore.bak too).

And yes, selecting the option "Show my windows and tabs from last time" is the only way to recover my tabs during the same Windows session. A few replies above I explained in detail how restarting Windows strangely affects the session restore.

more options

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test to see if that helps.

more options

Good idea, co-rel!

But nope, sadly useless. Same behaviour from before: no restore during sessions on Safe Mode, and Safe Mode session restored perfectly from "History->Restore" upon returning to Normal Mode.

Any more suggestions, please? This problem is turning out to be quite a struggle!

more options

The sessionstore.bak file is created at every start of Firefox as a copy of the sessionstore.js file saved in the previous session to make it possible to restore the previous session via the History menu at any time during the current session.
So if you can't restore a session at a later time then it sounds that this sessionstore.bak file isn't created.
The about:sessionrestore page should display the content of this file (History > Restore Previous Session).

more options

I have both sessionstore.js and sessionstore.bak, and they both exactly work as you said. I kept an eye on them with notepad, both during navigation and after exiting FF, and the lists of sites I found in them match the penultimate session (sessionstore.bak) and latest session (sessionstore.js).

I tried typing about:sessionrestore in the address bar and I received the message "Oops, this is embarassing" with no tab to restore, although sessionstore.bak listed the sites of the previous session. The strange thing is that, during the same session, while "History->Restore" and "about:sessionrestore" didn't work, the Restore button on the default FF home page (luckily appeared) restored perfectly the previous session just like that...

Novain'i thakakoi t@

more options
more options

Yes, done that. And already read and followed those instructions. Like I said, uninstalling FF and all the preferences and retrying with a clean install didn't work.

--

There must be something with updating to 23.0.1 that doesn't go well.

I run a few tests on an old PC of mine, where it was still installed a perfectly functional FF 16.0.2. Before connecting to the internet I disabled the automatic updates both in FF-16 and in Comodo Internet Security 5.12 (I wanted to keep an eye on the version of the antivirus, too, in case its recent update was the culprit).

Then I set up two separate sandboxes with Sandboxie: in one of them I updated the old FF to FF 23.0.1, and in the other I updated to FF 24.0b6. Well, the sandbox with FF 23.0.1 manifests the usual problem, while the one with FF 24.0b6 seems to work fine.

To have an additional proof that my customization wasn't the cause of the malfunctioning, I replaced the profile folder of FF-16 with the profile I was using after I updated to FF 23.0.1: as expected, no problems. Obviously some addons were disabled because incompatible with the old version, but this is irrelevant as I already said that FF 23.0.1 doesn't want to work even with default settings and no addons.

I feel pretty disheartened right now...

more options

Vahaolana Nofidina

Good news! The problem seems to have resolved itself with the Firefox 24 update. Finally.

more options

stupid worthless POS browser just started doing the same thing

more options

I had a similar problem to this today.

Firefox crashed, and when I restored the backup session (by replacing the sessionstore.js file) - all that loaded was my homepage.

I created a test profile and my session file would not load in that either, so I guess the session file was just corrupted. When I looked at it in a text editor, it was just all blank data and no English (while the test profile's session file had English).

I really wish Firefox would save more than one backup of the sessionstore because in this case there was absolutely nothing I could have done to save it. It crashed, I re-launched Firefox and my tabs were gone, so I immediately copied the sessionstore files from the profile folder, but all that was left was one new empty file and one corrupt one. Firefox should surely keep 3 or 4 backups? How hard can it be.

Novain'i MartyJames t@

more options

I lost too many saved pages and bookmarks because the Restore Previous Sessioin option disappeared from my home page and was grayed out under history. If you're not computer savvy and the complicated suggested fixes are over your head or don't work, save all your Firefox bookmarks to Google Chrome. Delete Firefox and start using Google Chrome. I have never had this problem with Google Chrome.