Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

My profile folder has been loaded, but my preferences do not appear on Firefox

  • 1 valiny
  • 2 manana an'ity olana ity
  • 2 views
  • Valiny farany nomen'i cor-el

LeslieVK
LeslieVK
more options

I am reinstalling everything on my laptop after the hard drive was replaced. I have followed Firefox instructions to: Create a new profile Copy files between profiles

My bookmarks, passwords, etc are not available when I open Firefox.

When I follow the troubleshooting insturctions, Firefox >Help >Troubleshooting Information, and click the "Show Folder" button next to Profile Folder, it opens the correct profile with all the content. My personal info (bookmarks, passwords, etc) still is not incorporated into the Firefox home screen.

What am I missing? Please help.

I am reinstalling everything on my laptop after the hard drive was replaced. I have followed Firefox instructions to: Create a new profile Copy files between profiles My bookmarks, passwords, etc are not available when I open Firefox. When I follow the troubleshooting insturctions, Firefox >Help >Troubleshooting Information, and click the "Show Folder" button next to Profile Folder, it opens the correct profile with all the content. My personal info (bookmarks, passwords, etc) still is not incorporated into the Firefox home screen. What am I missing? Please help.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Do you see the bookmarks in the Bookmarks Manager (Library)and the passwords in the Password Manager?