We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Having trouble uninstalling older version and installing newer version. Won't uninstall existing version.

  • 2 valiny
  • 1 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i natoma

more options

I've been trying to uninstall an older version of Firefox so I can install a newer version. I go into install/uninstall and try to uninstall the older version and it says that I need to restart the system but it doesn't finish the uninstall when I restart the system

I've been trying to uninstall an older version of Firefox so I can install a newer version. I go into install/uninstall and try to uninstall the older version and it says that I need to restart the system but it doesn't finish the uninstall when I restart the system

Vahaolana nofidina

To update to a newer version of Firefox you don't need to uninstall the previous version. Read Update Firefox to the latest release

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (2)

more options

Vahaolana Nofidina

To update to a newer version of Firefox you don't need to uninstall the previous version. Read Update Firefox to the latest release

more options

I tried downloading and installing the latest version as you suggested and I continue to get the reply that I need to reboot the system to finish uninstalling the previous version of Firefox before the newest verson can finish installing.