We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

i downloaded firefox, now it wont open, and i have tried re-downloading and it wont work, and i have recent windows.

  • 1 valiny
  • 2 manana an'ity olana ity
  • 9 views
  • Valiny farany nomen'i dpdh

user711663
user711663
more options

i tried to update, and now it wont open. when i try to re-download, it tells me that i have to shut down firefox, and that its already running so it wont install. when i click the icon to make firefix start, nothing happens. this is true of my desktop shortcut, and also in the start menu.

i tried to update, and now it wont open. when i try to re-download, it tells me that i have to shut down firefox, and that its already running so it wont install. when i click the icon to make firefix start, nothing happens. this is true of my desktop shortcut, and also in the start menu.

All Replies (1)

dpdh
dpdh
more options

I had same problem too. Sometimes Firefox cannot start its interface but its task does run. I can try to turn it off by Windows Task Manager (end process firefox.exe) then start Firefox again. Or else remove it and install again. Hope this help

Novain'i dpdh t@