We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Since upgrading to Firefox 10.0.2 my AVG extension has had to be disabled, as after typing in any web address in the address bar, the enter key had no effect and I could not go to the site without pressing the Reload arrow on right.

  • 4 valiny
  • 31 manana an'ity olana ity
  • 2 views
  • Valiny farany nomen'i dharmendar22

more options

I have recently upgraded Firefox to the latest version 10.0.2. After that I could not enter any website address and press the enter key and get to the website, nor could I select a website from the dropdown list of previously visited websites. The only way I could get there was by pressing the arrow on the right side of the address box (Reload current page). Once I disabled the AVG extension, everything worked normally. As soon as I enabled the AVG extension, it stopped working again.

I have recently upgraded Firefox to the latest version 10.0.2. After that I could not enter any website address and press the enter key and get to the website, nor could I select a website from the dropdown list of previously visited websites. The only way I could get there was by pressing the arrow on the right side of the address box (Reload current page). Once I disabled the AVG extension, everything worked normally. As soon as I enabled the AVG extension, it stopped working again.

Vahaolana nofidina

Known issue. See:

try what sc123 suggested on above link. Send a email to [email protected] with your full license key and let them know. I am sure its AVG related issue not Firefox.:)

Hamaky an'ity valiny ity @ sehatra 👍 1

All Replies (4)

more options

Vahaolana Nofidina

Known issue. See:

try what sc123 suggested on above link. Send a email to [email protected] with your full license key and let them know. I am sure its AVG related issue not Firefox.:)

more options

Didn't realise others had had this problem. I have just emailed AVG, as you suggested. Thanks.

more options

basilsfriend -- The ENTER key will work with the latest version of AVG. I have AVG 2612.0.1913, AVG Safe Search 12.0.0.1912, FF10.0.2 and Windows XP SP3. The "Enter Key" works. So make sure you update your AVG to the latest version (2612.0.1913), then enable AVG Safe Search in FF add-on again.

more options

Follow these steps for the controls to work:

  1. Start > Programs > Mozilla Firefox > Mozilla Firefox
  2. Find the “Tools” menu at the top of the browser window and select “Add-ons”.
  3. Click on the “Extensions” icon to make sure you’re in the correct option menu.
  4. Locate “AVG Safe Search” and click on the containing line to highlight and select the add-on.
  5. Click the “Disable” button and close the Add-ons window.
  6. Close down any Firefox windows you may have open.
  7. That’s It – You’re Done!