We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Loss of web access isolated to Firefox by ISP technician

  • 2 valiny
  • 1 manana an'ity olana ity
  • 3 views
  • Valiny farany nomen'i fredcgray

more options

Today, 2011 Dec 25, I lost internet access. "Server cannot be found". I tried reset procedures with the help of ISP (TWC ) technician. We isolated the loss to my Firefox Browser version 3.6.25 operating on my 2002 iMac with OS 10.4.11. This platform cannot accept the new versions of Firefox. Do you still support this combination? If so, can you help me get internet thru my iMac?

This message is being sent from a MacBook Pro with OS 10.7.2. We do not have a Firefox Browser on this computer.

Sincerely, Fred Gray

Today, 2011 Dec 25, I lost internet access. "Server cannot be found". I tried reset procedures with the help of ISP (TWC ) technician. We isolated the loss to my Firefox Browser version 3.6.25 operating on my 2002 iMac with OS 10.4.11. This platform cannot accept the new versions of Firefox. Do you still support this combination? If so, can you help me get internet thru my iMac? This message is being sent from a MacBook Pro with OS 10.7.2. We do not have a Firefox Browser on this computer. Sincerely, Fred Gray

Vahaolana nofidina

Hello cor-el,

Thank you for your response. However, The problem was solved when I found a faulty connector in the ethernet cable from my computer to the router.

Sincerely,

Fred Gray

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (2)

more options
more options

Vahaolana Nofidina

Hello cor-el,

Thank you for your response. However, The problem was solved when I found a faulty connector in the ethernet cable from my computer to the router.

Sincerely,

Fred Gray