Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Why do I get an unsupported browser for some websites?

  • 3 valiny
  • 10 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i James

more options

I am trying to fill out a fafsa application. It says this is an unsupported browser and will not let me fill out the form. Says I need the supported version. I'm not sure what this means or what I should do. Are there different versions of firefox that I should look at? I really need to find a way to fill these forms in as soon as possible. When I asked for help from fafsa support they said it is not supported because of security concerns.

I am trying to fill out a fafsa application. It says this is an unsupported browser and will not let me fill out the form. Says I need the supported version. I'm not sure what this means or what I should do. Are there different versions of firefox that I should look at? I really need to find a way to fill these forms in as soon as possible. When I asked for help from fafsa support they said it is not supported because of security concerns.

All Replies (2)

more options

The fafsa.gov site does not currently support Firefox newer than version 3.6.x. That is their choice.

You can install Firefox Portable version to use only on that site and use your installed Firefox 5.0.1 for everything else. Firefox Portable installs in a separate folder on your hard drive so that it does not interfere with your Firefox 5.0.1 settings or personal information (bookmarks, passwords, etc.). You can also install Firefox Portable on a USB/thumb/pin drive.


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.



Not related to your question, but...

You need to update some plug-ins:

more options

fixitman2001, please stop spreading the incorrect misinformation.