Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Since Firefox upgraded yesterday my RealPlayer downloader function does not work. I need that function to be available. What can I do?

  • 2 valiny
  • 14 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i GailV

GailV
GailV
more options

Since Firefox installed a new version yesterday the Real Player downloader function no longer works. How can I get it working? There was a plug in that was disabled I think. I don't remember what it was. I really need that to be available.

Since Firefox installed a new version yesterday the Real Player downloader function no longer works. How can I get it working? There was a plug in that was disabled I think. I don't remember what it was. I really need that to be available.

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Real's support page (Download This Video option does not appear) says:

"The Download This Video button may not appear for some users in Firefox 5; this compatibility issue will be fixed later this month. In the meantime, uninstalling and reinstalling RealPlayer should resolve the issue."

I haven't tested that myself.

GailV
GailV Tompon'ny fanontaniana
more options

Thank you so much. I tried it but it didn't work. The web site said it would be fixed later this month. So at least I will have it at some point. Thanks again.