We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

When I open Firefox docs in my email, I get so many repeating windows my Mac freezes

  • 2 valiny
  • 1 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i cor-el

more options

On occasion I get an attachment in my email that opens with Firefox. As soon as I open the attachment my screen suddenly goes crazy with repeated blank windows. They cannot be stopped and the computer freezes up so I have to reboot. I do not have this problem with attachments that do not use Firefox to open.

On occasion I get an attachment in my email that opens with Firefox. As soon as I open the attachment my screen suddenly goes crazy with repeated blank windows. They cannot be stopped and the computer freezes up so I have to reboot. I do not have this problem with attachments that do not use Firefox to open.

All Replies (2)

more options

What are you calling "Firefox docs"? That can happen when you have Firefox set to open file types it doesn't handle normally, like Word .doc files or PDF files.

http://support.mozilla.com/en-US/kb/Managing+file+types