Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

i upgraded to firefox 4.0, now norton toolbar and norton safe site wont work

  • 6 valiny
  • 107 manana an'ity olana ity
  • 2 views
  • Valiny farany nomen'i spreadwing

more options

i upgraded to firefox 4.0, now my norton toolbar and norton safe site doesnt work with 4.0, whats up with that???, how can i get norton to work with firefox 4.0

i upgraded to firefox 4.0, now my norton toolbar and norton safe site doesnt work with 4.0, whats up with that???, how can i get norton to work with firefox 4.0

Vahaolana nofidina

Symantec have released updates for Norton 360 and Norton Internet Security to make them compatible with Firefox 4, for details see http://community.norton.com/t5/Norton-Internet-Security-Norton/Firefox-4-compatibility-hotfix-is-now-available/td-p/428894

Hamaky an'ity valiny ity @ sehatra 👍 8

All Replies (6)

more options

Vahaolana Nofidina

Symantec have released updates for Norton 360 and Norton Internet Security to make them compatible with Firefox 4, for details see http://community.norton.com/t5/Norton-Internet-Security-Norton/Firefox-4-compatibility-hotfix-is-now-available/td-p/428894

more options

TonyE,,, thank you so much for your help, your answer and link solved the problem,,, no sweat...

more options

Thanks very much, Tony! worked like a charm. But I wonder why Norton didn't say a word to me about this or even notify me that a Norton update was available....!!

more options

Well, it also worked for me after I'd first installed Firefox 4. However, today, after installing 'an important update', the update disabled the Norton toolbar and safe site indicator and now the Norton fix does not work, and won't even reinstall.

So, once again, what now, please?

Frankly, while being an admirer of Mozilla, I think it disgraceful that Mozilla does not enable one of the best internet protection software tool bars to work with its latest Firefox version!

more options

Norton "screwed the pooch" when they updated their Firefox extensions for Firefox 4.0 - they didn't code the maxVersion for those extensions properly so that Firefox would not disable them after a minor version security update. Now Norton says they'll have a fix available in two weeks for 4.0.1.

IMO, you live with Norton's fock-ups and wait for them to fix them, or you decide which is a more valuable program to you - Firefox or Norton - and get rid of whichever is less valuable to you.

more options

Exactly the same thing that happened to me - shortlived relief! And after I updated Norton, I suddenly started getting a notice that I had used all my online storage. I had plenty the day before I updated, and not enough the day after! Not only that, the updated Norton no longer has the "purge file" option at the online storage site and so I can't figure out how to delete anything. Grrrr. Vicious technological nightmare cycle.