Firefox crashes when submit a print request. Before it would not print at all, now it simply crashes. Related note: cannot print from IE either. I ahve Firefox ver. 3.5.13 & IE 8. Any ideas?
Firefox crashes when attempting to print from browser. IE won't print either, but no crash. Unable to access troubleshooting information. Crashes might coincide with IE update to 8. Firefox had a no print issue but with no crash prior to that upgrade. If I remember IE did not print with ver. 7 but Firefox did at that time, not an issue then, cause I rarely used IE. I have seen older print issue articles tied to ver. 7 that no longer apply. Printer spools fine, will print from any/all other applications.
Firefox crashes when attempting to print from browser. IE won't print either, but no crash. Unable to access troubleshooting information. Crashes might coincide with IE update to 8. Firefox had a no print issue but with no crash prior to that upgrade. If I remember IE did not print with ver. 7 but Firefox did at that time, not an issue then, cause I rarely used IE. I have seen older print issue articles tied to ver. 7 that no longer apply. Printer spools fine, will print from any/all other applications.
All Replies (1)
That is a problem with the Java plugin.
Your above posted system details show outdated plugin(s) with known security and stability risks.
- Java Plug-in 1.4.1_02 for Netscape Navigator (DLL Helper
Update the Java plugin to the latest version.
- http://java.sun.com/javase/downloads/index.jsp (Java Platform: Download JRE)