Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Cannot install addons

  • 3 valiny
  • 5 manana an'ity olana ity
  • 28 views
  • Valiny farany nomen'i AnonymousUser

more options

When I try to install an addon from https://addons.mozilla.org/en-US/firefox/ , I get the following error.

Firefox could not install the file at

https://addons.mozilla.org/ja/firefox/downloads/latest/8538/addon-8538-latest.xpi?src=addondetail

because: Download error -228

This happens on any add-ons.

I hope somebody can tell the situation.

This happened

Every time Firefox opened

== Probablly after I changed the cache location with browser.cache.disk.parent_directory

When I try to install an addon from https://addons.mozilla.org/en-US/firefox/ , I get the following error. Firefox could not install the file at https://addons.mozilla.org/ja/firefox/downloads/latest/8538/addon-8538-latest.xpi?src=addondetail because: Download error -228 This happens on any add-ons. I hope somebody can tell the situation. == This happened == Every time Firefox opened == Probablly after I changed the cache location with browser.cache.disk.parent_directory

All Replies (3)

more options

Updates: I've created a new profile by starting "firefox -P" from Run. It seemed to have worked pretty well for the first 5 or 10 minutes but suddenly got the same error and could not download addons any more.

more options
more options

@the-edmeister I looked at the cache size, followed by the article you provided. It was 50 mb and although I pressed the "clear cache now", nothing changed.

As an aid, I created a new Windows 7 user account and imported a portion of Firefox profiles. It seems to be running normally up to now.

But this way, I have to convert all the existing other app profiles for the new account and it's a pain. So I'm still looking for the solution.