Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

BOOKMARKS LOST AFTER NEW DOWNLOAD OF WIN 11

  • 2 valiny
  • 0 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i Makzy

Makzy
Makzy
more options

My PC froze and had no choice but to reload win 10. After doing so I had the choice to download win 11 for free which I did. When I download Firefox all of my bookmarks were missing. I have tried to follow your instructions to retrieve them i.e. Troubleshooting... Application Basics ... Profile Folder...Open Folder... which opened >>> C:\Users\AppData\Roaming\Mozilla\Firefox\Profiles\42o9xo83.default-release . Sadly, I am not a Teckie and I do not have a clue what the next move is to get my bookmarks back.

Can you please help me to get my bookmarks back. Thank you MM

PS... (I have deleted my username for security)

My PC froze and had no choice but to reload win 10. After doing so I had the choice to download win 11 for free which I did. When I download Firefox all of my bookmarks were missing. I have tried to follow your instructions to retrieve them i.e. Troubleshooting... Application Basics ... Profile Folder...Open Folder... which opened >>> C:\Users\AppData\Roaming\Mozilla\Firefox\Profiles\42o9xo83.default-release . Sadly, I am not a Teckie and I do not have a clue what the next move is to get my bookmarks back. Can you please help me to get my bookmarks back. Thank you MM PS... (I have deleted my username for security)

Vahaolana nofidina

You can check if you have a C:\Windows.old folder with your Firefox profile data.

Hamaky an'ity valiny ity @ sehatra 👍 1

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Vahaolana Nofidina

You can check if you have a C:\Windows.old folder with your Firefox profile data.

Makzy
Makzy Tompon'ny fanontaniana
more options

Thank you problem now solved.

I have been advised by a professional to ask you to delete my question due to a security breach.

Thank you.