Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Unable to use OS Contacts in fresh install of Thunderbird 102 on macOS 12.4

  • 5 valiny
  • 3 manana an'ity olana ity
  • 2 views
  • Valiny farany nomen'i David S.

more options

I've done a fresh install of Thunderbird 102 on macOS 12.4 (Monterey). On this system, Thunderbird does not see any of the contacts stored in the OS Contacts application.

Within Thunderbird settings -> Composition -> Addressing there is no option to use the OS Contacts list.

The OS System Preferences -> Security & Privacy -> Privacy -> Contacts screen does not list Thunderbird as a program that has ever requested access to the OS Contacts, and there is no way to enable/disable this access from this screen unless the program has actually requested access.

I've done a fresh install of Thunderbird 102 on macOS 12.4 (Monterey). On this system, Thunderbird does not see any of the contacts stored in the OS Contacts application. Within Thunderbird settings -> Composition -> Addressing there is no option to use the OS Contacts list. The OS System Preferences -> Security & Privacy -> Privacy -> Contacts screen does not list Thunderbird as a program that has ever requested access to the OS Contacts, and there is no way to enable/disable this access from this screen unless the program has actually requested access.

All Replies (5)

more options

It worked for you in version 91?

more options

Yes. This has worked in previous versions.

more options

If this still occurs in version 102.2.0, please file a bug report https://bugzilla.mozilla.org/enter_bug.cgi?product=Thunderbird

more options

The issue remains. It appears that bug 1720257 is the "master" bug id for this issue. A note has been added to that bug.

more options

There is a rather messy but effective workaround for this issue:

1. Quit TB 102. 2. In your /Applications folder rename or zip the TB 102 app. 3. Rename ~/Library/Thunderbird folder, e.g. Thunderbird.old 4. Download an older version of TB that requests access to Contacts correctly (e.g. TB 78.x) and copy it to your /Applications folder. 5. Open TB 78.x and when prompted to allow access to Contacts click OK. 6. Quit TB 78.x 7. Trash the new ~/Library/Thunderbird folder that TB 78.x created and then rename Thunderbird.old folder back to Thunderbird. 8. Trash the TB 78.x app in /Applications, then rename or unzip the TB 102 TB app from step 2 back to Thunderbird. 9. Open TB 102 and voilà you have access to macOS Contacts from TB.

You should be good for future macOS updates (e.g. 13.0) as TB is now in System Preferences->Privacy & Security->Contacts and this should be carried forward when you upgrade.