Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Emails

  • 2 valiny
  • 1 manana an'ity olana ity
  • 4 views
  • Valiny farany nomen'i BBSquared

BBSquared
BBSquared
more options

When I read my incoming emails the same emails are shown in my inbox as new emails no matter how many times I read the same emails.

At times, I will mark the emails as unread, read them and I have to do this exercise several times until I either delete the message or print the email.

Are there any updates on how to fix this issue?

Please help! Thanks

PS I tried the repair folder and it was a temporary fix.

When I read my incoming emails the same emails are shown in my inbox as new emails no matter how many times I read the same emails. At times, I will mark the emails as unread, read them and I have to do this exercise several times until I either delete the message or print the email. Are there any updates on how to fix this issue? Please help! Thanks PS I tried the repair folder and it was a temporary fix.

All Replies (2)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

Please note: Do you have any product like CCleaner or Cleanwise or even an Anti-Virus which has set up to clean up temp files as they might be deleting session files etc before preferences get saved. If yes, then do not allow those products to scan any file or folder in your profile name folder. Check that first.

In Thunderbird - Do you have this setup:

  • Menu app icon > Preferences > General
  • Scroll to 'Reading & Display'
  • Select 'Automatically mark messages as read'
  • select 'Immediately on display'

If you make any changes - Restart Thunderbird.

BBSquared
BBSquared Tompon'ny fanontaniana
more options

Toad-Hall,

These settings are current so no changes were made...