Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

firefox keeps rolling back to homepage

  • 8 valiny
  • 1 manana an'ity olana ity
  • 14 views
  • Valiny farany nomen'i sunoj1

more options

firefox keeps rolling back to homepage. It also opens new widows automatically. Please find a solutiion for this, all work is lost because of this. Windows 10, Firefox 94.0.2 (64-bit)

firefox keeps rolling back to homepage. It also opens new widows automatically. Please find a solutiion for this, all work is lost because of this. Windows 10, Firefox 94.0.2 (64-bit)

All Replies (8)

more options

What do you mean by rolling back?

What is in the unwanted windows?

Please explain the problem in detail. What happens? What is/are the exact error message(s) ?

more options

What do you mean by rolling back? - page going back automatically to homepage

What is in the unwanted windows? - nothing, home page only

Please explain the problem in detail.What happens? - it does not happen with Google Chrome, Edge, or Brave browsers. Firefox keeps rolling back to homepage. It also opens new widows automatically. All work is lost because of this. I am working with Windows 10, Firefox 94.0.2 (64-bit). I am thinking about altenatives.

What is/are the exact error message(s) ? - there is no error message shown.

more options

Set the home page. Wait a few moments, then close the browser.

Wait a bit, then Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

more options

before posting in this forum I already tried the troubeshooting option, but problem persists

more options

Use these links to create a new profile. Use this new profile as is. Is the problem still there?

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar.

more options

Thank you Fred. Yes, it worked for while. Now, the original problem is back again. I dont know what to do. Troubleshoot, refresh, creating new profiles, even re-install. I ve got only 4 extensions active now, namely uBlock Origin, AdBlock — best ad blocker, AutocopySelection2Clipboard, and SaveFrom.net helper. The hard drive is SSD 240gb, with 8gb ddr 3 RAM. It is first time in many years Firefox is giving me troubles.

more options

I called for more help.

more options

On "refresh" now. Removed 'SaveFrom.net helper' extension. Hoping that it will work out. How do I sent my browser data to mozilla developers?