Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Thunderbird creates a new profile every time it starts

  • 1 valiny
  • 1 manana an'ity olana ity
  • 6 views
  • Valiny farany nomen'i sfhowes

more options

For 2 years now TB has been a pain in 'my behind' and now I'm feed up ... I love the functions but it keeps making a new profile when I reload it.

It can't stay installed om my MacOS and just work, everytime I need to upgrade it's a new install ... and here the problems start because now it starts as if I don't have any profiles and creates new ones every time I load the programme.

I just want a working emailsystem with all my old emails ... easy upgradeable and easy to start. And not having to do a complete recovery process each time.

What goes wrong with Thunderbird ?

For 2 years now TB has been a pain in 'my behind' and now I'm feed up ... I love the functions but it keeps making a new profile when I reload it. It can't stay installed om my MacOS and just work, everytime I need to upgrade it's a new install ... and here the problems start because now it starts as if I don't have any profiles and creates new ones every time I load the programme. I just want a working emailsystem with all my old emails ... easy upgradeable and easy to start. And not having to do a complete recovery process each time. What goes wrong with Thunderbird ?

Vahaolana nofidina

Have you dragged the TB icon to the Applications folder? Most issues like yours are due to incomplete installations:

https://support.mozilla.org/en-US/kb/installing-thunderbird-on-mac

Hamaky an'ity valiny ity @ sehatra 👍 1

All Replies (1)

more options

Vahaolana Nofidina

Have you dragged the TB icon to the Applications folder? Most issues like yours are due to incomplete installations:

https://support.mozilla.org/en-US/kb/installing-thunderbird-on-mac