Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Firefox Browser not Opening up with "Mozilla Crash Reporter" Error Dialogue

  • 1 valiny
  • 1 manana an'ity olana ity
  • 2 views
  • Valiny farany nomen'i FredMcD

more options

Firefox Browser not Opening up with "Mozilla Crash Reporter" Error Dialogue

Uninstalled Mozilla Firefox from Control Panel; Deleted all Mozilla folders from App Data and Program Data folder; Deleted all Mozilla related folder and items from Registry; Rebooted and re-installed Firefox, still got the Mozilla Crash Reporter error window.

Firefox Browser not Opening up with "Mozilla Crash Reporter" Error Dialogue Uninstalled Mozilla Firefox from Control Panel; Deleted all Mozilla folders from App Data and Program Data folder; Deleted all Mozilla related folder and items from Registry; Rebooted and re-installed Firefox, still got the Mozilla Crash Reporter error window.

All Replies (1)

more options

In the address bar, type about:crashes<enter>.
Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We
need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them.
Now go to the reply box and paste them in.

aboutcrashesFx57

For more help on crash reports, see;
https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support