Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Zoom Problem

  • 1 valiny
  • 1 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i Jeff Grossman

gregrenraw
gregrenraw
more options

I am getting a message that "\??\C:\Programs Files (x86) Mozilla Firefox .exe” cannot start or run due to incompatibility with 64-bit versions of Windows. Please contact the software vendor to ask if a 64-bit Windows compatible version available.

I am getting a message that "\??\C:\Programs Files (x86) Mozilla Firefox .exe” cannot start or run due to incompatibility with 64-bit versions of Windows. Please contact the software vendor to ask if a 64-bit Windows compatible version available.

All Replies (1)

Jeff Grossman
Jeff Grossman
more options

Hi,

The line you quoted looks a little strange. It should have more slashes in it. Can you take a screenshot of the error message?

Anyway, if the error is what it appears to be, then maybe you have been given the wrong version of FF to install. What version of Windows are you using? And, what does it say when you look in FF at Hamburger Menu->Help->About FireFox ?


Jeff