Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Thunderbird slow in opening PDF attachment (Using new Thunderbird 68)

  • 22 valiny
  • 2 manana an'ity olana ity
  • 10 views
  • Valiny farany nomen'i xiang-l

Fuad
Fuad
more options

When i receive an email with a PDF attachment, it takes like a minute for the PDF document to open. Using Thunderbird 68.1.2

When i receive an email with a PDF attachment, it takes like a minute for the PDF document to open. Using Thunderbird 68.1.2

All Replies (2)

xiang-l
xiang-l
more options

I confirm that it's slower than expected to open attachments(both pdf and doc documents) on Ubuntu 18.04.

All steps mentioned above have been tried and 

<font color="#8AE234">arinya@arinya-HP-ZBook-15u-G5</font>:<font color="#729FCF">~</font>$ lsb_release -a
No LSB modules are available.
Distributor ID:	Ubuntu
Description:	Ubuntu 18.04.3 LTS
Release:	18.04
Codename:	bionic
<font color="#8AE234">arinya@arinya-HP-ZBook-15u-G5</font>:<font color="#729FCF">~</font>$ thunderbird --version
 Thunderbird 68.2.1
<font color="#8AE234">arinya@arinya-HP-ZBook-15u-G5</font>:<font color="#729FCF">~</font>$
xiang-l
xiang-l
more options

Fuad said
iamjayakumars said
Make sure, the pdf is downloaded to the system. If its not downloaded, it takes some time to download and open the file. Change your setting to download all the attachment.

When i was using 60.9, i was not having this issue. It opened faster, but the moment i downloaded the new 68. It started taking longer to open the same file.

This is for a mail i had opened before in the previous 60.9.

So, unless i am missing something... can you show me how to check that the PDF has downloaded to the system

I downloaded 60.9.1 from https://ftp.mozilla.org/pub/thunderbird/releases/ 

it was as slow as ver68.
  1. 1
  2. 2