Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

the custom urls in Homepage does not work when launching Firefox

  • 6 valiny
  • 1 manana an'ity olana ity
  • 27 views
  • Valiny farany nomen'i cor-el

more options

Hi !

Since the upgrade to Firefox 67, I have a problem with the homepage. I have a specific url as a homepage and when I launch Firefox, I sometimes have the homepage displayed and sometimes a blank page - it's random -. I did: refresh firefox, delete firefox or .mozilla folder - /home/...../.mozilla/firefox - and restart or remove/purge firefox with the command line and reinstall it,

It does not help. I can launch Firefox and the homepage is displayed and 1min. later, I close it and relaunch and I have a blank page. I can say that most of the time (let's say 80%) if my internet connection is bad, the homepage will not be displayed, but.... if I click on the firefox home page button (even with a bad internet connection), the homepage will be displayed. but it also happens with a good internet connection. Any idea ? Thanks.

Hi ! Since the upgrade to Firefox 67, I have a problem with the homepage. I have a specific url as a homepage and when I launch Firefox, I sometimes have the homepage displayed and sometimes a blank page - it's random -. I did: refresh firefox, delete firefox or .mozilla folder - /home/...../.mozilla/firefox - and restart or remove/purge firefox with the command line and reinstall it, It does not help. I can launch Firefox and the homepage is displayed and 1min. later, I close it and relaunch and I have a blank page. I can say that most of the time (let's say 80%) if my internet connection is bad, the homepage will not be displayed, but.... if I click on the firefox home page button (even with a bad internet connection), the homepage will be displayed. but it also happens with a good internet connection. Any idea ? Thanks.
Sarin'efijery napaingotra

Vahaolana nofidina

Hello humourman,

Could it be that you're using "Delete cookies and site data when Firefox is closed" and/or "Clear history when Firefox closes" ?

Options => Privacy & Security :

Cookies and Site Data: "Delete cookies and site data when Firefox is closed"

Options => Privacy & Security :

Firefox will : "Use custom settings for history" : "Clear history when Firefox closes" => Settings

In case you do use one of these (or both); would you disable at least one of them  ?

See this bug report :

https://bugzilla.mozilla.org/show_bug.cgi?id=1554167

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (6)

more options

Vahaolana Nofidina

Hello humourman,

Could it be that you're using "Delete cookies and site data when Firefox is closed" and/or "Clear history when Firefox closes" ?

Options => Privacy & Security :

Cookies and Site Data: "Delete cookies and site data when Firefox is closed"

Options => Privacy & Security :

Firefox will : "Use custom settings for history" : "Clear history when Firefox closes" => Settings

In case you do use one of these (or both); would you disable at least one of them  ?

See this bug report :

https://bugzilla.mozilla.org/show_bug.cgi?id=1554167

more options

Hi !

I ticked all the boxes by default. I also tried with ONLY browsing and download history enabled, the other ones disabled... it doesn't help. with Firefox 66 I never has any issues.

more options

humourman said

Hi ! I ticked all the boxes by default. I also tried with ONLY browsing and download history enabled, the other ones disabled... it doesn't help. with Firefox 66 I never has any issues. I also added a comment in bugzilla. Thanks.
more options

Hi humourman, that dialog in your screenshot is the one for immediate clearing. There is a separate Settings dialog for what Firefox clears at shutdown, if anything.

Just to clarify what McCoy was saying, the bug involves a change in how Firefox 67 clears history. When you use BOTH of the following features, some of the cleaning may carry over to the beginning of your next session and that can cause a custom home not to load:

(1) "Delete cookies and site data when Firefox is closed"

  • set in Options > Privacy & Security > Cookies section

  • about:config => network.cookie.lifetimePolicy => 2 (modified)

(2) "Clear history when Firefox closes"

  • set in Options > Privacy & Security > History section, with "Firefox will: Use custom settings for history" selected to show detailed options

  • about config => privacy.sanitize.sanitizeOnShutdown => true (modified)

If you set either of those back to its default value (unchecked), the problem should not occur. Or, you can live with it for now, and click the Home button on the toolbar to load your home page.

more options

Thanks. i think I will live with it for the moment. I will wait Firefox 69 for the bug to be resolved.

more options

Do you really have to use both these items checked?

What items do you clear via "Clear history when Firefox closes" ?