We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Cannot choose Document Viewer to open PDF attachment

Francesco Abeni
Francesco Abeni
more options

Using Thunderbird 60.3.0 on Ubuntu 18.04. When I click on a PDF attachment and select "Open with", it suggests to use LibreOffice Draw. I choose "Other" but I cannot see Document Viewer amongst the available applications. How can I debug this? Please note PDF files open correctly in operating system (e.g. after saving them to desktop).

Using Thunderbird 60.3.0 on Ubuntu 18.04. When I click on a PDF attachment and select "Open with", it suggests to use LibreOffice Draw. I choose "Other" but I cannot see Document Viewer amongst the available applications. How can I debug this? Please note PDF files open correctly in operating system (e.g. after saving them to desktop).

Vahaolana nofidina

Sorry the problem was elsewhere... just discovered I was using an outdated snap version, as soon as I removed it and install from apt everything went back to normal.

Thank you!

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

In the window that you see when clicking Other, that doesn't show Document Viewer in the list of available apps, is there not a Browse... button to manually select the proper app?

Francesco Abeni
Francesco Abeni Tompon'ny fanontaniana
more options

Vahaolana Nofidina

Sorry the problem was elsewhere... just discovered I was using an outdated snap version, as soon as I removed it and install from apt everything went back to normal.

Thank you!