I Received this message "Le profil Firefox ne peut être chargé. Il est peut-être manquant ou inaccessible."
Bonjour,
I'm french and I had a message in my Firefox Windows who said : click here to improve the speed of your speed. I did it. After a long time of inactivity I would like to kill the process. I killed it. After when I would like launch the Windows, I received this message : Le profil Firefox ne peut être chargé. Il est peut-être manquant ou inaccessible.
J'ai essayé de relancé plusieurs fois Firefox sans résultat ce message était envoyé à chaque tentative. J'ai arrêté l'ordinateur, puis relancé même erreur. J'ai désinstallé Firefox , même erreur, ... je ne sais plus quoi faire.
Cordialement/best regards Pascal Legendre
Vahaolana nofidina
Do you have an "Old Firefox Data" folder on the desktop?
You can check for problems with the profiles.ini file that registers profiles.
You can find the profiles.ini file in this hidden location:
- Windows: %AppData%\Mozilla\Firefox\
C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\
See:
You can try these steps:
- delete the profiles.ini file to make Firefox create a new (default) profile
- use the Profile Manager to create a new profile
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles - register an orphaned profile that isn't listed in the Profile Manager
You can check if you have an orphaned profile that isn't registered in profiles.ini and that doesn't show in the Firefox Profile Manager. You can check that by opening the current profile folder via the about:profiles page and go up one level (..) to see if there are unlisted profiles present. If you have found an orphaned profile then you may want to recover some personal data or restore his profile.
You can recover an orphaned profile via these steps:
- use the Profile Manager to create a new profile
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles - click "Choose Folder" in the Profile Manager
- browse to the location of this profile to register this profile in the Profile Manager and use this profile
See "Profile was moved or renamed":
Note that you should never use "Choose Folder" to specify a folder that already contains files that do not belong to Firefox. Only use "Choose Folder" to recover an profile that isn't listed in the Profile Manager.
Hamaky an'ity valiny ity @ sehatra 👍 0All Replies (2)
Vahaolana Nofidina
Do you have an "Old Firefox Data" folder on the desktop?
You can check for problems with the profiles.ini file that registers profiles.
You can find the profiles.ini file in this hidden location:
- Windows: %AppData%\Mozilla\Firefox\
C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\
See:
You can try these steps:
- delete the profiles.ini file to make Firefox create a new (default) profile
- use the Profile Manager to create a new profile
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles - register an orphaned profile that isn't listed in the Profile Manager
You can check if you have an orphaned profile that isn't registered in profiles.ini and that doesn't show in the Firefox Profile Manager. You can check that by opening the current profile folder via the about:profiles page and go up one level (..) to see if there are unlisted profiles present. If you have found an orphaned profile then you may want to recover some personal data or restore his profile.
You can recover an orphaned profile via these steps:
- use the Profile Manager to create a new profile
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles - click "Choose Folder" in the Profile Manager
- browse to the location of this profile to register this profile in the Profile Manager and use this profile
See "Profile was moved or renamed":
Note that you should never use "Choose Folder" to specify a folder that already contains files that do not belong to Firefox. Only use "Choose Folder" to recover an profile that isn't listed in the Profile Manager.
Hello,
Thank a lot, I had 2 profiles, I delete the first one and I use the last one.
I used the following way : You can try these steps:
delete the profiles.ini file to make Firefox create a new (default) profile use the Profile Manager to create a new profile https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles
I restarted my computer and I launch the profile manager windows : Firefox (32-bit) on 32-bit Windows (or 64-bit Firefox on 64-bit Windows) •"C:\Program Files\Mozilla Firefox\firefox.exe" -P
Best regards Pascal