Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Missing permission and security tabs when I click on the "i"

  • 1 valiny
  • 1 manana an'ity olana ity
  • 2 views
  • Valiny farany nomen'i cor-el

more options

I cannot change the permission and/or security information on websites because when I click on the "i" those tabs are missing. All I see is general and media. I used to be able to see and use the permission and/or security tabs, but they are gone. How do I get them back? Thank you.

I cannot change the permission and/or security information on websites because when I click on the "i" those tabs are missing. All I see is general and media. I used to be able to see and use the permission and/or security tabs, but they are gone. How do I get them back? Thank you.

All Replies (1)

more options

This issue can be caused by an extension that isn't working properly.

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window