After upgrading to version 52.1.0 lost one of my 6 email account folders
After upgrading to 52.1.0 lost one of my 6 email folders. Previous version if I remember well was 45. The problem is that this folder is the most used email account with all the inbox and sent messages. I have a backup but is over 1 year old. OS: win7 32bit
Any ideas how to get back the missing folder?
The inbox messages are also in another pc, but I am still missing all the sent messages (more than a thousand).
Any ideas also how can I transfer the inbox messages if there will be no solution?
Thanks
Vahaolana nofidina
Are you talking about a pop or imap mail account?
if imap, right click on imap mail account in fodler Pane and select 'Subscribe' is folder in list , if yes, select line for folder and click on 'Subscribe' click on OK
If pop: Is the folder still in your Profile ?
Make hidden files and folders visible:
In Thunderbird
- Help > Troubleshooting Information
- click on 'Open Folder' button
a new window opens showing profile name contents.
- Click on 'Mail' folder
- click on pop mail account name
Can you see the name of the folder as a file with no extension and also a file with .msf extension? If it was a subfolder of eg: 'Inbox' click on 'Inbox.sbd' folder Can you the files with same name as missing folder?
Hamaky an'ity valiny ity @ sehatra 👍 0All Replies (3)
Vahaolana Nofidina
Are you talking about a pop or imap mail account?
if imap, right click on imap mail account in fodler Pane and select 'Subscribe' is folder in list , if yes, select line for folder and click on 'Subscribe' click on OK
If pop: Is the folder still in your Profile ?
Make hidden files and folders visible:
In Thunderbird
- Help > Troubleshooting Information
- click on 'Open Folder' button
a new window opens showing profile name contents.
- Click on 'Mail' folder
- click on pop mail account name
Can you see the name of the folder as a file with no extension and also a file with .msf extension? If it was a subfolder of eg: 'Inbox' click on 'Inbox.sbd' folder Can you the files with same name as missing folder?
It is a POP account.
Yes, I can see the the name of the folder both with .msf extension and as a plain folder.
I can see also the account when I open the "account settings" .
But I cant see it in all folders.
How can I make it appear again?
I rolled back to v. 45.8.0
All of a sudden the folder appeared as before.
I think that might be a problem with the new release 52.1
Thanks anyway Toad
Novain'i VasilisTousis t@