Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Why would after every update Firefox put me on Fire??? (version 46.1)

more options

I tried so hard not to contact you guys because your answer will be, start in safe mode disable all plugins etc etc.

After every update Firefox give trouble but this time it won't let me watch video on websites. After playing a video within minutes it get choppy and slow. My OS:windows vista, drivers, graphic card, video/audio codecs everything is up to date.

Usually I do not type hard words but sorry for that, if anyone got any solution please let me know.

Thank you

I tried so hard not to contact you guys because your answer will be, start in safe mode disable all plugins etc etc. After every update Firefox give trouble but this time it won't let me watch video on websites. After playing a video within minutes it get choppy and slow. My OS:windows vista, drivers, graphic card, video/audio codecs everything is up to date. Usually I do not type hard words but sorry for that, if anyone got any solution please let me know. Thank you

Vahaolana nofidina

Could you try the suggestions in this article if there are any you haven't already tried: Flash Plugin - Keep it up to date and troubleshoot problems.

Hamaky an'ity valiny ity @ sehatra 👍 2

All Replies (7)

more options

Where are you having the problem, some sites, many?

Firefox v46 had issues. https://support.mozilla.org/en-US/kb/update-firefox-latest-version 46.0.1

I also wait until the new version is out for a while

more options

Can you pin down which player is having problems? Usually you can tell what player is being used by right-clicking it. Flash-based players usually have a short menu, often indicating Adobe Flash on the bottom line. Firefox's built-in HTML5 player typically has a longer menu with more of the familiar Firefox entries.

more options

jscher2000 said

Can you pin down which player is having problems? Usually you can tell what player is being used by right-clicking it. Flash-based players usually have a short menu, often indicating Adobe Flash on the bottom line. Firefox's built-in HTML5 player typically has a longer menu with more of the familiar Firefox entries.

Hi, thank you. It was Flash player. (Before update worked fine).

more options

FredMcD said

Where are you having the problem, some sites, many? Firefox v46 had issues. https://support.mozilla.org/en-US/kb/update-firefox-latest-version 46.0.1 I also wait until the new version is out for a while

Hi, thank you for the reply. Already updated.

more options

Vahaolana Nofidina

Could you try the suggestions in this article if there are any you haven't already tried: Flash Plugin - Keep it up to date and troubleshoot problems.

more options

jscher2000 said

Could you try the suggestions in this article if there are any you haven't already tried: Flash Plugin - Keep it up to date and troubleshoot problems.

Hi, thank you for the reply. I keep computer updated including flash etc. I have already tried what you have mentioned.

more options

For Flash video getting choppy and slow after a couple minutes, I don't have any other suggestions, but perhaps another volunteer will have an idea.