The My Yahoo page itself gets error message of "The page isn't redirecting properly"
I have Firefox V44.0.2 on a Mac OSX 10.11.3. Starting sometime yesterday my homepage of My Yahoo gets the error message shown above. I have tried all of the fixes suggested by Mozilla including deleting history, removing cookies and cache, restarting Firefox in Safe Mode, checking my antivirus software (Sophos Home, which shows no bugs or malware currently).
This is the only website I'm having a problem with on Firefox, other Yahoo sites including the main Yahoo homepage and Mail show up just fine. The My Yahoo homepage shows up normally on Chrome and Safari. I have noticed an odd thing about trying to access the My Yahoo page via the Yahoo page: The logon screen comes on, and I sign in. But when I see the My Yahoo page it doesn't show that I've logged on. If I click Mail it does go right to my Mail page.
The issue seems to be very specific to my personal My Yahoo page.
Vahaolana nofidina
Suddenly seems to be working again after I cleared Yahoo cookies a second time. ???
Hamaky an'ity valiny ity @ sehatra 👍 0All Replies (4)
That redirect message usually arises from Firefox using old cached files or old Yahoo cookies, or a mix of old and new. I suggest clearing those as follows.
(1) Clear Firefox's Cache
See: How to clear the Firefox cache
If you have a large hard drive, this might take a few minutes.
(2) Remove your Yahoo cookies (save any pending work first). While viewing a page on the site (can be www.yahoo.com), try either:
- right-click (or on Mac: Ctrl+click) a blank area of the page and choose View Page Info > Security > "View Cookies"
- (menu bar) Tools > Page Info > Security > "View Cookies"
- click the padlock or globe icon in the address bar, click the ">" button, then More Information > "View Cookies"
In the dialog that opens, yahoo.com should be prefilled at the top so you can remove the site's cookies individually.
Then try reloading My Yahoo. Does that help?
Hmm, since you already tried those things, could you check your cookie permissions to see whether those have any non-default settings? This article has the details: Websites say cookies are blocked - Unblock them
I should try it myself first, right? I see this problem, too. Opening Firefox's Network Monitor tool (part of the Developer Tools - https://developer.mozilla.org/docs/To.../Network_Monitor) I see that the server redirects from insecure to secure and back again in a loop. It doesn't matter whether I'm logged in or not. (Screen shots attached.)
It seems like a server problem, but there are cases in which Firefox "forces" HTTPS on a site because the site previously set a rule to always use HTTPS. Those directions are little difficult to remove, and probably would be re-set when you log in again. Hmm...
Vahaolana Nofidina
Suddenly seems to be working again after I cleared Yahoo cookies a second time. ???