We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Cleared recipient email address(s), still using old dns - email sent being rejected?

  • 1 valiny
  • 1 manana an'ity olana ity
  • 5 views
  • Valiny farany nomen'i Matt

dittytv
dittytv
more options

I have a client i regularly email to (Exchange), who recently switched mail hosting providers. they have new mx/autodisc rec's setup and is working for all but me, on thunderbird (i can send/rec to these same addresses for example in gmail fine). cleared cache, etc - seems to be a stored dns/pointer issue, that is going to their old mail servers?

Any help appreciated. Thanks

I have a client i regularly email to (Exchange), who recently switched mail hosting providers. they have new mx/autodisc rec's setup and is working for all but me, on thunderbird (i can send/rec to these same addresses for example in gmail fine). cleared cache, etc - seems to be a stored dns/pointer issue, that is going to their old mail servers? Any help appreciated. Thanks

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

My guess is your dns server has not received the update. Try resetting your DNS server to that supplied by Google. 8.8.8.8 and 8.8.4.4 See https://developers.google.com/speed/public-dns/docs/using