Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

When I use Chrome and go to tms cartoons, I get cartoons that are not available using Firefox. How can this be? I am on the exact same site!

  • 8 valiny
  • 1 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i cor-el

more options

What is missing is the latest cartoon by specific artists such as Drew Sheneman. I have even copied the address from chrome and plugged it into firefox... but I get a page missing the latest cartoon! How can the same page display different material.... the older cartoons are all there.... there is no way to separate the latest cartoon from the others

What is missing is the latest cartoon by specific artists such as Drew Sheneman. I have even copied the address from chrome and plugged it into firefox... but I get a page missing the latest cartoon! How can the same page display different material.... the older cartoons are all there.... there is no way to separate the latest cartoon from the others

All Replies (8)

more options

Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

more options

I tried to post screen shots with the original post but it was trying to load for more than 1/2 hour so I gave up... I will try again now. Now it won't even browse my computer... I will try to use Chrome

more options

Ok it loaded with chrome.... I updated Firefox just a couple of days ago!

more options

Please post some of the links you are having trouble with.

more options

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

I see two more images than shown in the Google Chrome screenshot, so more have been added.

more options

cor-el's answer will probably fix this. It looks like this is not a Firefox issue, but an issue with the website's cache settings. Websites sometimes set a high cache value to keep from serving you the same page over and over again. Unfortunately this can cause pages to appear outdated.

Doing a full refresh of the page, using the instructions in cor-el's reply, should fix this.

more options

I did this. I even closed the browser and re-opened it.... it still would not show the newer cartoons... I even closed chrome and re-opened it after opening Firefox.... Chrome again showed the new cartoons but Firefox didn't!! Could there be some kind of trojan or virus changing the version of the web page only for Firefox? Its just really weird!

more options

Try to reset (power on/off) the router.

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test.


Do you see the images in "Tools > Page Info > Media"?

You can remove all data stored in Firefox from a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History > Show All History" or "View > Sidebar > History") or via the about:permissions page.

Using "Forget About This Site" will remove all data stored in Firefox from that domain like bookmarks, cookies, passwords, cache, history, and exceptions, so be cautious and if you have a password or other data from that domain that you do not want to lose then make sure to backup this data or make a note.

You can't recover from this 'forget' unless you have a backup of the involved files.

It doesn't have any lasting effect, so if you revisit such a 'forgotten' website then data from that website will be saved once again.