Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Cannot send to collected adresses Thunderbird 31.5.0

  • 4 valiny
  • 5 manana an'ity olana ity
  • 6 views
  • Valiny farany nomen'i Andy

more options

I have recently upgraded to Thunderbird 31.5.0 and I find that I cannot send to Collected addresses again. This problem happened before but was quickly resolved. I have tried making the list name all one word but then I get a different error message:

An error occurred while sending mail. The mail server responded: 5.1.2 We weren't able to find the recipient domain. Please check for any 5.1.2 spelling errors, and make sure you didn't enter any spaces, periods, 5.1.2 or other punctuation after the recipient's email address. bx3sm13828525wjc.21 - gsmtp. Please check the message recipient Neighbourhood_Watch and try again.

Please can anybody help.

I have recently upgraded to Thunderbird 31.5.0 and I find that I cannot send to Collected addresses again. This problem happened before but was quickly resolved. I have tried making the list name all one word but then I get a different error message: An error occurred while sending mail. The mail server responded: 5.1.2 We weren't able to find the recipient domain. Please check for any 5.1.2 spelling errors, and make sure you didn't enter any spaces, periods, 5.1.2 or other punctuation after the recipient's email address. bx3sm13828525wjc.21 - gsmtp. Please check the message recipient Neighbourhood_Watch and try again. Please can anybody help.

Vahaolana nofidina

In my Address Book is a Folder called Collected Addresses.

Collected Addresses is a separate address book, not a folder. Thunderbird stores email addresses there for recipients not (yet) in your Personal Address Book.

In that Folder i have a group of addresses called Neighbourhood Watch.

You should create mailing lists in your Personal Address Book.

Whenever i addressed a message to the group it sent the message to all the members of the group.

That's the idea of a mailing list.

I get the error message

My best guess is there is a wrong email address in your mailing list causing the error.

Do you know a way of deleting one of the messages?

I'm not sure I understand this. Once a message has been sent it's gone.

Hamaky an'ity valiny ity @ sehatra 👍 1

All Replies (4)

more options

Can you explain what 'send to Collected addresses' means?

more options

In my Address Book is a Folder called Collected Addresses. In that Folder i have a group of addresses called Neighbourhood Watch. Whenever i addressed a message to the group it sent the message to all the members of the group.

When i try to do this now, even though I have renamed the group Neighbourhood_Watch I get the error message.

I have innocently sent the same message twice. Do you know a way of deleting one of the messages?

more options

Vahaolana Nofidina

In my Address Book is a Folder called Collected Addresses.

Collected Addresses is a separate address book, not a folder. Thunderbird stores email addresses there for recipients not (yet) in your Personal Address Book.

In that Folder i have a group of addresses called Neighbourhood Watch.

You should create mailing lists in your Personal Address Book.

Whenever i addressed a message to the group it sent the message to all the members of the group.

That's the idea of a mailing list.

I get the error message

My best guess is there is a wrong email address in your mailing list causing the error.

Do you know a way of deleting one of the messages?

I'm not sure I understand this. Once a message has been sent it's gone.

more options

Thank you. Moving the list to my Personal Address Book worked.

For some reason it has always worked in the past from Collected Addresses.