Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

"file upload" is blank when attempting to add attachment to email

  • 1 valiny
  • 2 manana an'ity olana ity
  • 2 views
  • Valiny farany nomen'i guigs

more options

when i try to "browse" files to add attachment to email the "file upload" box is blank and I'm forced to close window and reopen firefox browser

when i try to "browse" files to add attachment to email the "file upload" box is blank and I'm forced to close window and reopen firefox browser

All Replies (1)

more options

Hi wolverinewiley, Thank you for your question, I understand that when you upload an attachment that the pop up is blank.

Please try the following:

  1. Diagnose Firefox issues using Troubleshoot Mode
  2. https://support.mozilla.org/en-US/kb/troubleshoot-issues-with-plugins-fix...
  3. Upgrade your graphics drivers to use hardware acceleration and WebGL

It might be a plugin, an addon or graphics issue. Please post back with your results.