I've changed my email account password and was told to notify you. what needs to be done now?
I wasn't getting any emails. Tried logging into Mozilla account but forgot password and answer to question to reset password. Called my internet provider who reset my password. They told me to contact Mozilla and let them know that I've changed it. Is there anything I need to do now? Thanks, Reynson
All Replies (3)
Hmm, this is a little confusing.
Are you currently able to access your email website and view, receive, and send mail? If that isn't working in Firefox, is it working in Internet Explorer?
If you are resetting a Mozilla account password, either for this Support site or your Firefox Sync account, and you are not getting a related email message, could you confirm that it isn't going into a Junk or Spam folder?
If you are trying to access another kind of Mozilla account, could you provide a little more information about what it is?
You don't tell just Anyone your passwords. If you changed your e-mail address, that is different.
If you have changed the password and you had stored the password in the Password Manager then you can either remove that password there or modify the password that Firefox enters if you visit the log in page. Firefox should ask if you want to store (update) the new password.
- Tools > Options > Security: Passwords: "Saved Passwords" > "Show Passwords"