Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

What is: unauthorised custom from address /associated account disabled or deleted

  • 2 valiny
  • 1 manana an'ity olana ity
  • 3 views
  • Valiny farany nomen'i Matt

ivylink
ivylink
more options

Today I was trying to send an email to my most frequent contact (whose name/address have been in my address book from day one!) when I received the following error message. I do not know what it means and I certainly don't know how to fix it. (It says to revalidate: what does that mean?) Can anyone out there help? ERROR MESSAGE SAID: An error occurred while sending mail. The mail server responded: 5.7.1 The message contains an unauthorized custom from address because the 5.7.1 associated account has been disabled or deleted. Please revalidate 5.7.1 the custom from if you believe this to be in error. bx2sm3277681wjb.47 - gsmtp. Please check the message and try again.

Today I was trying to send an email to my most frequent contact (whose name/address have been in my address book from day one!) when I received the following error message. I do not know what it means and I certainly don't know how to fix it. (It says to revalidate: what does that mean?) Can anyone out there help? ERROR MESSAGE SAID: An error occurred while sending mail. The mail server responded: 5.7.1 The message contains an unauthorized custom from address because the 5.7.1 associated account has been disabled or deleted. Please revalidate 5.7.1 the custom from if you believe this to be in error. bx2sm3277681wjb.47 - gsmtp. Please check the message and try again.

All Replies (2)

iamjayakumars
iamjayakumars
more options

Its answered in your another/duplicate question

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

have you rung your service provider?

If you have successfully send mail in the past, I think the message is saying that your email address of "closed" by them. Alternatively When you click the write button is the replyto and from email address yours?