Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

i delete an email and it should have gone in my trash box but not there since yesterday, please let me know what could be wrong

  • 1 valiny
  • 5 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i Toad-Hall

lolitabal
lolitabal
more options

i cannot locate my deleted emails?

i cannot locate my deleted emails?

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

Do you empty your Trash automatically when you exit Thunderbird?

  • Tools > Account Settings > Server Settings for the mail account

under Message storage

  • uncheck 'Empty Deleted folder on exit
  • click on OK

What are the Disc Space settings?

  • Tools > Account Settings > Disc Space for the mail account
  • select don't delete any messages'
  • click on OK

Is the 'Deleted/Trash' folder one on the server (IMAP mail account) ? Some servers auto empty this folder periodically and unannounced.

Do you have a Pop or IMAP mail account?