Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

iC:oud not reponding

  • 3 replies
  • 2 have this problem
  • 6 views
  • Paskiausią atsakymą parašė oil_monster

more options

When I try to open iCloud i get this response.

iCloud has stopped responding An error has prevented this application from working properly. Help Apple improve its products by sending us diagnostic and usage information about iCloud.

When I try to open iCloud i get this response. iCloud has stopped responding An error has prevented this application from working properly. Help Apple improve its products by sending us diagnostic and usage information about iCloud.

Chosen solution

Thank you for trying. Sadly this did not solve the problem.

Skaityti atsakymą kartu su kontekstu 👍 0

All Replies (3)

more options

You can try the following steps to see if it helps.

1. From the iCloud System Preferences pane, uncheck the Back to My Mac checkbox to turn it off.

2. Open the Keychain Access app (in Applications/Utilities).

3. Click the "System" keychain (You'll see keychains near the upper left of the app window).

4. Make sure "All Items" is selected in the "Category" box below.

5. In the results showing to the right, look for any key whose "Kind" is "Back to My Mac key."

6. Delete the key(s), authenticating with your password to do so.

7. Back in the iCloud System Preferences pane, re-check the Back to My Mac box.


If this doesn't help, you should go to Apple's Discussion Forum since this forum is specifically targeted towards Mozilla products.

more options

Chosen Solution

Thank you for trying. Sadly this did not solve the problem.

Modified by Bofort

more options

Howdy! I see that I'm a few months late, but I was just having this problem and thought I might offer help to others after me who run into the same issue. So, in my case, it turns out I forgot to check my script blocker, which was blocking iCloud. I use the "NoScript" addon and, once I allowed all of the proper iCloud and Apple domains, I was able to log on just fine.

Here is a link to the Apple Support Website.

Modified by oil_monster