Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

I pinned the firefox program to my toolbar and now all of the sudden the Icon is not the firefox one, it is some sort of ugly windows box. On my destop too.

  • 2 replies
  • 1 has this problem
  • 2 views
  • Paskiausią atsakymą parašė cor-el

jespo91
jespo91
more options

I was cleaning my desktop and decided to pin some programs to my toolbar. Upon restart I noticed that Firefox and Yahoo IM icons were not the normal ones, but some ugly thing. They are the same on my desktop, and when i went to create another shortcut, they are the same in the program list also.

This is what i have and have no idea how it changed, nor how to get it back.

http://i1081.photobucket.com/albums/j341/steelersguy91/Personal%20Pictures/Untitled-2.jpg

I was cleaning my desktop and decided to pin some programs to my toolbar. Upon restart I noticed that Firefox and Yahoo IM icons were not the normal ones, but some ugly thing. They are the same on my desktop, and when i went to create another shortcut, they are the same in the program list also. This is what i have and have no idea how it changed, nor how to get it back. http://i1081.photobucket.com/albums/j341/steelersguy91/Personal%20Pictures/Untitled-2.jpg

All Replies (2)

kobe
kobe
more options

Certain Firefox problems can be solved by performing a Clean reinstall. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:

Note: You might want to print these steps or view them in another browser. Bookmarks, history, addons will not be deleted unless you check to do so on uninstall.

  1. Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
  2. After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
  3. Delete the Firefox installation folder, which is located in one of these locations, by default:
    • Windows:
      • C:\Program Files\Mozilla Firefox
      • C:\Program Files (x86)\Mozilla Firefox
    • Mac: Delete Firefox from the Applications folder.
    • Linux: If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see Install Firefox on Linux. If you downloaded and installed the binary package from the Firefox download page, simply remove the folder firefox in your home directory.
  4. Now, go ahead and reinstall Firefox:
    1. Double-click the downloaded installation file and go through the steps of the installation wizard.
    2. Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.

Please report back to see if this helped you!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to rebuild the Windows icon cache.

  1. Open the Task Manager (Shift+Ctrl+ESC)
  2. In the Process tab, right-click on the Explorer.exe process and select End Process.
  3. Open the file picker via "File > New Task (Run)" and click the Browse button.
  4. Type or Paste %USERPROFILE%\AppData\Local in the File name field (AppData is a hidden folder).
  5. Select the IconCache.db file and use "Delete" in the right-click context menu to delete the file.
  6. After the IconCache.db file has been deleted, start a new explorer.exe process via "File > New Task" to get the desktop and Taskbar back.

The IconCache.db file is a hidden file, so make sure that you can see hidden files.