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Why does the Firefox start page populate, but will not allow me to go futher in the search box or on the address line?

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  • 2 have this problem
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  • Paskiausią atsakymą parašė ideato

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Something happened to Firefox! My start page appears but nothing happens when I type something in the address bar or in the search box! I can access my bookmarks and get to their site...but that's the only way I can access the internet. What's up with that?

Something happened to Firefox! My start page appears but nothing happens when I type something in the address bar or in the search box! I can access my bookmarks and get to their site...but that's the only way I can access the internet. What's up with that?

All Replies (4)

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Hello ajohnc2, Update Firefox to the latest version and check it again.

if for some reason you don't want to update, start firefox in Safe Mode and check it again, in Safe Mode window select "Start in Safe Mode" and see if this happen again, if not see: Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems


thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

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You can also try to open a new window (Firefox > New Tab > New Window) to see if that give you a working browser.


Another possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

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IDEATO!! Thank you so much! I didn't know an update was available. I had 16.02 and was just truckin on until yesterday.

Again, thank you for being so responsive and right on!

ajohnc2

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you are welcome