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Webcam does not get detected on gmail video chat

  • 2 replies
  • 141 have this problem
  • 7 views
  • Paskiausią atsakymą parašė oopsilon

bnocool
bnocool
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Since past few days whenever i try to connect to a video chat on gmail through Firefox, my webcam does not work. neither can i see the other person nor myself. Even while verifying the device settings everything except webcam/video works. However video chat works perfectly fine on IE or chrome.

Since past few days whenever i try to connect to a video chat on gmail through Firefox, my webcam does not work. neither can i see the other person nor myself. Even while verifying the device settings everything except webcam/video works. However video chat works perfectly fine on IE or chrome.

All Replies (2)

Vivek
Vivek
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Hi,

Please check if this happens in a new profile. If the new profile is okay, you can later copy the needed personal data from the old profile and start using the new profile. You can then delete/troubleshoot the old profile. Firefox stores your personal data and settings in another location (profile folder) separate from its folders/files. A new profile would have the default Firefox settings in Tools (Alt + T) > Options and about:config, and usually would also be empty of Extensions and themes (Appearance) in Tools > Add-ons, and their settings. Also, a new profile would have no previous stored website cache/cookies/data/preferences: Tools > Clear Recent History.

Profiles Howto

Profile Folder & Files

about:config Entries

oopsilon
oopsilon
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I've found that enabling "video chat enhancements" under the Labs section in the GMail settings makes it work correctly on my computers. Downside to that is you will need more processing power, and it might not run on older or lower end machines, but it's probably worth a shot.