Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My mouse does not recognize links or display mouseover behaviors on uppermost part of any webpage. Why?

  • 2 replies
  • 4 have this problem
  • 5 views
  • Paskiausią atsakymą parašė paleoprof

more options

My mouse is no longer active on the uppermost sections of any webpages. Hyperlinks are not recognized, mouseover behaviors do not occur and even the scrollbar will not function unless I page down to a certain point and then drag it to the uppermost point. Problem persisted even after upgrading to a newer version of Firefox. The problem does not occur with IE.

My mouse is no longer active on the uppermost sections of any webpages. Hyperlinks are not recognized, mouseover behaviors do not occur and even the scrollbar will not function unless I page down to a certain point and then drag it to the uppermost point. Problem persisted even after upgrading to a newer version of Firefox. The problem does not occur with IE.

Chosen solution

Both the Yahoo! Toolbar extension and the Babylon extension have been reported to cause an issue like that. Disable or uninstall those add-ons.

   * https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
Skaityti atsakymą kartu su kontekstu 👍 2

All Replies (2)

more options

Chosen Solution

Both the Yahoo! Toolbar extension and the Babylon extension have been reported to cause an issue like that. Disable or uninstall those add-ons.

   * https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
more options

Thanks! That solved the problem!