Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

Windows 7 won't shut down after I close firefox, but if I sign on to internet explorer and then shut down windoes 7 will shut down properly. Whats up?

  • 1 reply
  • 5 have this problem
  • 5 views
  • Paskiausią atsakymą parašė Hasan

wileyjesuit
wileyjesuit
more options

Latlely when I attempt to shut down my Hp Pavilion dv6 3230 us Laptop it goes through the normal process I believe, however, the screen shows "shutting down" but it will show the screen forever until I plug out the power supply. All of the keys and combinations of keys are inoperable including the mouse.

If I sign on to Internet Explorer after I sign out of Firefox, and then sign out of Internet Explorer the Laptop will shut down successfully.

Latlely when I attempt to shut down my Hp Pavilion dv6 3230 us Laptop it goes through the normal process I believe, however, the screen shows "shutting down" but it will show the screen forever until I plug out the power supply. All of the keys and combinations of keys are inoperable including the mouse. If I sign on to Internet Explorer after I sign out of Firefox, and then sign out of Internet Explorer the Laptop will shut down successfully.

All Replies (1)

Hasan
Hasan
more options

Firefox Hang at exit

https://support.mozilla.com/en-US/kb/Firefox%20hangs#w_hang-at-exit

Check and tell if its working.