Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

clear history and private browsing is stuck in gray

  • 1 reply
  • 2 have this problem
  • 2 views
  • Paskiausią atsakymą parašė NoahSUMO

more options

stop private browsing and clear history are stuck in gray and not responding when I click on them

stop private browsing and clear history are stuck in gray and not responding when I click on them

All Replies (1)

more options

You have turned on Permanent Private Browsing mode which makes those options grey so you don't accidentally turn it off.

Fortunately, there is a easy way to turn it off.

Click the Firefox button > Options > Options > Privacy tab then uncheck Permanent Private Browsing and click OK.

Or, if you don't have the orange Firefox button:
Tools > Options > Privacy tab then uncheck Permanent Private Browsing and click OK.

Modified by NoahSUMO