Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

I can't use sites that require a military CAC card.

  • 3 replies
  • 77 have this problem
  • 13 views
  • Paskiausią atsakymą parašė acolive

jmlapacek
jmlapacek
more options

I can't use military web sites that require a certificate from a CAC card. We normally use ActiveIdentity and that is where my certificates are stored. I have a card reader and ActiveIdentity stored on the computer, and I am able to access these sites using Internet Explorer. I prefer to use Firefox, if you can tell me how.

I can't use military web sites that require a certificate from a CAC card. We normally use ActiveIdentity and that is where my certificates are stored. I have a card reader and ActiveIdentity stored on the computer, and I am able to access these sites using Internet Explorer. I prefer to use Firefox, if you can tell me how.

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try DoD Configuration: https://addons.mozilla.org/firefox/addon/3182/

acolive
acolive
more options

On previous versions of Firefox, for the past six years, I've had no problems using a CAC Card. Ever since this latest version of Firefox came out, I suddenly have a problem. It works fine on IE9. I diagnosed the card reader through Active Client software, and it works fine. Hate to say this, but that's a whole lot of people to alienate, when military personnel can't conduct business through a secure site. The first link is disabled. The second link has issues loading.

Modified by acolive

acolive
acolive
more options

I just tried logging on with cac card on google chrome, and it worked flawlessly! Internet Explorer 9, and Chrome works great with the reader.