We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox on Windows 10 Weird Crashing Error

Ghostly Haunter
Ghostly Haunter
more options

Hello, I've encountered a weird issue with my Firefox browser. If I touch ANY key on my keyboard (mouse is fine) while it is the focused window, it will crash instantly. No question or hesitation. Started at least a week ago, but not sure since I don't type much on this browser, so earlier crashes (very few) could correlate too. Having to use Chrome to actually make this post.

Yes it is updated. Yes I tried opening a second window (crashes both). Yes I tried opening a second window in incognito (crashes both). Yes I've tried safe made by holding Shift while opening. Still crashes, every time.

Hello, I've encountered a weird issue with my Firefox browser. If I touch ANY key on my keyboard (mouse is fine) while it is the focused window, it will crash instantly. No question or hesitation. Started at least a week ago, but not sure since I don't type much on this browser, so earlier crashes (very few) could correlate too. Having to use Chrome to actually make this post. Yes it is updated. Yes I tried opening a second window (crashes both). Yes I tried opening a second window in incognito (crashes both). Yes I've tried safe made by holding Shift while opening. Still crashes, every time.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you have submitted crash reports, please post the IDs of one or more recent submitted crash reports that start with "bp-".

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the ID of recent crash reports in "Help -> More Troubleshooting Information" (about:support).

  • click the "All crash Reports" button on this page to open the about:crashes page and see all crash reports.

Alternately, you can open about:crashes via the location/address bar.

See "Viewing reports outside of Firefox":

Helpful?

Ghostly Haunter
Ghostly Haunter Klausimą uždavęs asmuo
more options

bp-88228b40-f118-4159-9484-f13d90241118

Helpful?

Užduoti klausimą

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.